Refund and Cancellation Policy

1. No Refund Policy

All sales are final. FineTune Studio operates a strict no-refund policy for all subscription plans and services. Once a payment has been processed, it is non-refundable under any circumstances.

This policy applies to:

• Monthly subscription plans
• Annual subscription plans
• One-time purchases
• Add-on services
• Upgrades and downgrades

2. Subscription Cancellation

While we do not offer refunds, you may cancel your subscription at any time. Here's how cancellation works:

2.1 How to Cancel

You can cancel your subscription through:

• Your account dashboard under "Subscription Settings"
• Contacting our support team at skpvikaash@gmail.com

2.2 Effect of Cancellation

When you cancel your subscription:

• Your subscription will remain active until the end of your current billing period
• You will continue to have access to all features until the subscription expires
• No further charges will be made after the current billing period ends
• You will not receive a refund for the remaining days in your current billing period

2.3 Reactivation

You may reactivate your subscription at any time by:

• Logging into your account and selecting a new subscription plan
• Your previous data and settings will be preserved for 30 days after cancellation

3. Plan Changes

3.1 Upgrading Your Plan

If you upgrade to a higher-tier plan:

• The upgrade takes effect immediately
• You will be charged the prorated difference for the remainder of your billing period
• Your next billing cycle will reflect the new plan's pricing

3.2 Downgrading Your Plan

If you downgrade to a lower-tier plan:

• The downgrade takes effect at the end of your current billing period
• You will continue to have access to your current plan's features until then
• No refund will be provided for the difference in pricing
• Your next billing cycle will reflect the new plan's pricing

4. Exceptional Circumstances

While our no-refund policy is strict, we may consider exceptions in the following rare cases:

• Duplicate charges due to technical errors (verified by our team)
• Service unavailability for extended periods (as determined by our service level agreement)
• Unauthorized charges (subject to verification and investigation)

Any exceptions will be evaluated on a case-by-case basis and are at the sole discretion of FineTune Studio management.

5. Free Trial Period

If we offer a free trial period:

• You can cancel anytime during the trial period without being charged
• If you don't cancel before the trial ends, you will be automatically charged for the subscription
• Once charged, the no-refund policy applies

6. Payment Disputes

If you believe there has been an error in billing:

• Contact us immediately at skpvikaash@gmail.com
• Provide your transaction details and reason for dispute
• We will investigate and respond within 5-7 business days
• Do not initiate a chargeback before contacting us, as this may result in account suspension

7. Account Termination

FineTune Studio reserves the right to terminate or suspend accounts that:

• Violate our Terms and Conditions
• Engage in fraudulent activities
• Abuse the service or other users

No refunds will be provided for accounts terminated due to violations.

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. In such cases:

• We will provide advance notice when possible
• No refunds will be provided for discontinued features or services
• We may offer alternative solutions or migration paths

9. Contact Information

For questions about this Refund and Cancellation Policy or to request cancellation, please contact us:

• Email: skpvikaash@gmail.com
• Phone: +91 6383069860
• Address: Coimbatore, Tamil Nadu

10. Policy Updates

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the service after any changes constitutes acceptance of the new policy.